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All support tickets are assigned to a representative immediately, and a response is provided or a solution delivered within one business day.

A Support Ticket is not necessary during our normal working hours, 10AM to 7PM, Monday through Thursday, and 10AM to 5PM on Friday. Just call us.

We are committed to being easy to contact. We are a small office and may be with clients, on another line, deep in building web solutions for our customers, or meeting with clients.

Call: (707) 433-3695

You can talk to one of us, or leave a message and we will return your call. If during business hours, we will return your call the same day.

We can also be contacted by mailing:

The Exactly How Publishing Company
P.O. Box 433
Healdsburg, CA 95448



Please allow 12 hours for ticket processing